Guide to Property Management in central London
If you're looking to rent out a property in SE1, EC2A, or any of the surrounding Central London areas, you're in the right place
Circa London is a central London estate agency with in-depth local knowledge and a strong commitment to exceptional service. We focus on creating a welcoming environment for tenants, which often leads to longer, happier stays.
We work with clients worldwide, including non-resident investors who may never see their property or meet their tenants. With offices in Hong Kong and desks in Singapore, Kuala Lumpur, and Shanghai, our property management team is available 24/7, offering support and guidance wherever you are. We’re always ready to communicate in your time zone.
Our commitment is to maximise the return on your rental investment, maintain your property to the highest standards, and ensure full compliance with all regulations.
Our mission is to provide a simple, honest, and efficient service to all our landlords.
Our goal is to earn your trust.
24/7 Property Management for busy Landlords
Good property management will help protect your asset’s capital value, as well as your yield. We provide a professional property management service with a team of ARLA-trained property managers focused on maximising our clients’ return on investment, maintaining properties to the highest standards, and ensuring full compliance with regulations.
As a registered member of ARLA Propertymark, Circa London follows a strict code of conduct and ensures full compliance with all health, safety, and financial regulations
Why choose Circa London to Manage your property?
Our expertise, combined with a trusted network of skilled tradespeople, allows us to offer efficient, practical, and cost-effective services, which ensures your rental property is well-maintained and your tenants are happy.
We aim to create a welcoming environment for tenants, which often leads to longer, more positive tenancies. In addition, we offer specialised services like refurbishment and project management. Our property management team understands the needs of today’s tenants and is committed to providing high-quality living spaces.
By partnering with Circa London, you benefit from a professional, efficient property management service of the highest calibre. We will take the stress out of managing your rental property, so you can enjoy the rewards. With 24/7 management, 365 days a year, we make sure your rental property is always in safe hands.
Contact Us
Our most popular service
Our most popular service is our 5* full property management service.
Our ARLA trained team takes great pride in providing your rental property with the attention it deserves. Through regular training, they stay up-to-date on property management laws, ensuring that your rental property remains fully compliant and that you enjoy peace of mind.
The team has vast experience in managing residential properties in London and our service is designed to take the stress out of daily property management for landlords. We ensure that your rental property is well-maintained, tenants are satisfied, and any issues are resolved promptly and professionally.
Meet The Team
We also provide the following services:
Let only
We take care of every aspect of renting your property. This includes proactively marketing your rental property, conducting viewings, negotiating the rent, preparing the tenancy agreement, managing the tenant check-in, and registering the deposit. Our fee for this comprehensive service is payable as a one-time amount, at the start of the tenancy.
Rent Collection
This service includes everything in our 'Let Only' package and in addition, we will collect the rent on your behalf and follow up on any unpaid amounts. Our fee for this service is deducted monthly from the rent to help manage your cashflow. Additionally, we provide Client Money Protection to ensure your funds are fully safeguarded.
Furniture Packages
Circa London can help you stand out in the competitive central London rental market.
We work with suppliers to provide furniture packages which can be delivered and installed within 48 hours, giving your property an instant ‘wow’ factor.
Our service includes furniture packs for studios, 1, 2, or 3-bed apartments, plus kitchen, bathroom, and electrical installations. Let us handle everything to have your property to let in no time.
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FAQs
Delays in processing the tenancy might be caused if the full rent has not cleared into our account on time, if we are not in receipt of the required Anti Money Laundering documents (Unexpired ID, proof of address not older than 3 months), signed Terms of business or signed Tenancy Agreement.
Regular rental payments are processed on the first working day after it has been received. It then will take up to 3 working days for the funds to clear into your account. Delay in receiving the rent might be caused by: Rent not having been paid on time by the tenant, rent received on a Friday or over the weekend or invoices which we have to settle on the landlord’s behalf total more than the rent received.
- These situations typically arise when emergency repairs are required.
- The amount held in the float depends on how frequently rent is collected. For example, if your tenant pays 6 months in advance, a larger float will be kept. If they pay 12 months in advance, the float will be adjusted accordingly.
However, forcing access is illegal and can result in serious criminal charges. Access can only be enforced in cases where there is an immediate health and safety risk to the tenant or others, but even then, strict guidelines must be followed. Therefore, we always approach the tenant in a friendly and collaborative manner, while reminding them that it is their contractual obligation to allow access. With our years of experience in handling tenants we seldom have problems gaining access.
Emergency call-outs typically occur in two scenarios:
Outside working hours:
If a tenant reports an issue outside of our regular hours, they have access to a dedicated out-of-hours emergency contractor. This contractor conducts basic checks to assess whether the situation is an actual emergency, such as heating (seasonal), hot water, leaks (depending on severity), electrical outages, etc. These are usually related to essential living conditions.
During working hours but no available contractor:
If an emergency arises during working hours but no contractor is available to attend, our property management team will make a careful decision to escalate the issue to an out-of-hours call-out, typically for issues mentioned above.
Please note that out-of-hours call-outs are more expensive than in-hour call-outs. However, we have strict processes in place to ensure these are only used when absolutely necessary.
During seasonal holidays, tenants have access to the emergency contractor's contact number, ensuring they can get assistance if needed.
In all circumstances, it is made clear to the tenants that if it transpires that the issue was not an emergency or was a result of their negligence or inappropriate use, they may be liable to pay the call-out charges and for the subsequent works.
- 24/7 Tenant Calls: Minor issues like a power cut may feel like emergencies to tenants, disrupting your time.
- Holiday Interruptions: A broken appliance or plumbing issue can ruin your vacation if you're managing things yourself.
- Tenant Vetting: Tenant screening involves complex and changing legal requirements, and mistakes can lead to costly legal issues.
- Tenant Disputes: Managing conflicts between tenants or with neighbours, can be time-consuming and stressful.
- Maintenance & Repairs: Keeping up with repairs, inspections, and maintenance can quickly become overwhelming.
- Evictions & Compliance: Handling evictions or legal compliance issues without a professional can lead to costly mistakes
​​​​A property manager takes care of all these tasks, allowing you to focus on your rental investment without the day-to-day hassles. We very strongly recommend that we manage every tenancy.
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Our property managers conduct scheduled inspections, documenting the property’s condition with a detailed report and photos. We then provide recommendations for repairs or maintenance to keep your property in good shape.
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