guide to end of tenancy deposit disputes

Published: 20/08/2024

Guide to Tenancy Disputes: Ensuring a Smooth Deposit Return in Central London

Deposit disputes are often the primary cause of landlord/tenant disagreements at the end of a tenancy, with cleaning issues topping the list. Stained carpets, greasy ovens, and dirty toilets are the most common offenders, far outweighing minor issues like picture hook holes or missing rent payments.

According to the latest data, cleaning is cited in 42% of tenancy disputes, followed by:
  • Damage to property
  • Redecoration
  • Overgrown gardens
  • Rent arrears
The definition of "clean" can vary widely, and tenants may not always meet the high standards expected by landlords. To avoid this, Circa London Sales and Lettings organises a professional clean at the start of each tenancy, so we can request the same standard when the tenant leaves. Without a thorough cleaning at the beginning, tenants may assume light cleaning is enough when they vacate.

Tenants naturally want their deposit returned in full and promptly, often arguing that they've left the property in the same condition as when they moved in. To resolve this, landlords need a detailed and precise inventory created at the beginning of the tenancy, with evidence of professional clean. This should include photographs or videos of the property's condition, including detailed shots of often-overlooked areas like the inside of the oven. We work with independent, experienced clerks to ensure this inventory is thorough and accurate.

Why Inventory Matters:
  1. Clear Expectations for Tenants: A comprehensive inventory gives tenants a clear understanding of what is expected, making them more likely to take care of the property.
  2. Support in Disputes: A well-documented inventory strengthens the landlord's position if a dispute arises. Without this, it's almost impossible to win a disagreement.
Effective tenancy management relies on good communication from the outset. Transparency between landlord and tenant ensures that both parties know exactly what is expected, leading to smooth tenancy transitions without hard feelings or delays in deposit returns.

At Circa London, we also conduct regular property inspections throughout the tenancy. This ensures consistent standards are maintained, and any potential issues are addressed early. A friendly yet clear conversation before the final inspection helps set expectations for the landlord and tenant. Our Property Managers have successfully handled hundreds of tenancies in areas like Shoreditch, Southwark, Bankside, and central London, ensuring that landlords are fairly compensated while tenants feel they have been treated equitably.

If you're a landlord needing professional property management in London, contact Circa London Sales and Lettings. We are experts in managing tenancies across Central London, Shoreditch, Southwark, Bankside, and beyond. Check out our 5-star Google reviews to see why we're the trusted choice for property management in the heart of London.



*Disclaimer, the information in this guide is for guidance only
0203 137 7877 info@circalondon.com
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