Circa London offers a professional property management service and our team of ARLA-trained property managers is committed to maximising our clients' return on their investment, maintaining their properties to the highest standards and staying on top of all compliance issues.
We handle all aspects of property letting, from organising pre-tenancy maintenance to negotiating tenancy deposit releases at the end of the tenancy. Our expertise and network of skilled tradespeople allow us to provide efficient, practical and cost-effective services to our clients, ensuring their properties are well-maintained and their tenants are happy.
We believe in creating a welcoming environment for tenants, which often results in longer, more contented stays. We also offer specialised services such as refurbishment and project management. We have a keen understanding of current tenant needs and a commitment to delivering high-quality accommodation.
As a registered member of ARLA Propertymark, Circa London adheres to a strict code of conduct and is fully compliant with all relevant health, safety, and financial legislation.
Our services include:
Before a fully referenced tenant moves in, we undertake the following tasks:
Organising quotes for any redecoration or remedial works
Overseeing any redecoration or remedial works before the tenant moves in
Arranging for a Gas Safety check and Electrical Safety checks
Delivering a "Welcome Pack"
Inspecting the property before the tenant moves in, including checking appliances, heating, lights, and water, updating the Gas Safety Certificate database, checking keys, and ensuring the property has been professionally cleaned
Once the tenancy has commenced, our responsibilities include:
Reporting maintenance issues to the landlord
Handling any emergencies
Approving and paying invoices on the landlord's behalf
Liaising with the developer regarding any issues with newly built properties
Carrying out regular property inspections
Organising contractors to quote and repair any reported issues
Notifying the Council Tax department, electricity, gas, and water companies of the moving-in date and providing tenant details
Sending both parties a copy of the inventory for approval
Allocating final bills for the vacant period of the tenancy
End of Tenancy
When a tenancy is coming to an end we:
Serve the notice and send termination letters to both parties
Manage any end of tenancy disputes regarding wear and tear
Arrange the check-out
Notify the concierge of the check-out date
Liaise with the tenant regarding any viewings
After the tenancy has ended we:
Check that all keys have been returned
Request any final bills so they can be deducted from the tenant's deposit (if applicable)
Review the check-out report and arrange quotes for any necessary work
Liaise with both parties to agree on the tenancy deposit release
In addition to the steps outlined above, there are several best practices that can help us provide a high-quality property management service:
Establish clear lines of communication with our clients and tenants
Ensure that all necessary paperwork is completed and filed correctly
Keep up-to-date with relevant legislation and regulations
Regularly inspect the property to ensure it is being well-maintained
Respond promptly to any maintenance issues or requests
By following these steps, Circa London provides our clients with a professional and efficient property management service that helps them maximise the return upon their investment.